Privacy Policy

This page explains what PC New Bedford, trading as PC New Bedford, does with the information you send through this website or give us while we schedule and carry out pest-control service at your New Bedford property.

1. What you send us

A service request usually includes your name, phone number, email address, property address, preferred appointment times, any photos you send, access notes, and your description of what you found. If you approve the work, our records may also hold the quote, the work authorization, preparation instructions, visit notes, treatment or repair photos, payment status, and the messages between us.

2. What the website records

Our hosting and security vendors log an IP address, browser type, device details, the page you came from, the page you asked for, timestamps, and error events. That data keeps the site up, blocks abuse, and helps us find bugs. This website does not sell personal information.

3. Why we use it

• To answer questions and book New Bedford pest inspections.
• To write a scope, arrange access, and complete approved work.
• To maintain service, payment, treatment, exclusion, and warranty records.
• To protect customers, technicians, this website, and our legal rights.
• To meet tax, licensing, insurance, safety, and legal duties.

4. Who else sees it

We share data with hosting, form, email, scheduling, payment, accounting, and field service vendors only as far as their job requires. We disclose it when the law demands, when fraud or safety is at stake, during a sale of the business, or when you tell us to. Every vendor is expected to guard what they handle for us.

5. How long we keep it and how we guard it

We hold request data only as long as we reasonably need it to answer you, run the business, keep required records, settle disputes, and enforce agreements. We use administrative, technical, and physical safeguards. No method of sending or storing data over the internet is ever 100 percent secure.

6. Privacy requests

You may contact us to ask what personal information we hold about you, request a correction, or ask whether information can be deleted. We may need to verify your identity first, and some records may remain when applicable law or a legitimate business need requires or allows retention.

7. Calls, texts, and email

We use phone, voicemail, text, and email to answer requests and coordinate visits. Message and data rates can apply. Tell us any time to stop marketing messages. Service and billing notices still go out when they are part of the job.

8. Children and outside links

This service is for adults booking property work and is not aimed at children. Links to government, health, and other outside resources lead to sites that run their own privacy practices.

9. Updates to this page

We revise this page when our tools, services, or legal duties change. The date at the top marks the current version.

10. Contact

Send a privacy question or request through our contact page, email info@pestcontrolnewbedford.cc or call (508) 276-7430. Our terms of service cover the work itself. Mail can go to PC New Bedford, New Bedford service area, New Bedford, MA 02740.